Your files will be available to download once payment is confirmed. Here's how.
I accept paypal, and need that transaction completed before I can ship.
Returns & exchanges
I really want you to be happy! Please contact me right away if anything comes up and I will work with you immediately.
For artwork, if there are colors you weren't expecting or damage in shipping I can work with you and send out another print. I can offer a full refund for artwork if piece is returned to me within 10 days for receipt.
Custom artwork is not refundable, but we will be working together, so there should be no surprises.
Returns for cosmetics are excepted within 10 days of receipt. Please e-mail me as soon as possible, so I know there is an issue. I ask that you return the product to me, packed as it came. I'm afraid I can't offer to pay for return shipping, but I will refund your money in full upon receipt of the returned item. If it seems a product has been heavily used, I reserve the right to offer a partial or no refund.
I really, REALLY enjoy making things to sell, and love hearing from you all—your questions, concerns, thoughts, and support mean a lot to me.
you can find me over on my craft blog- www.angrychicken.typepad.com