I pack with care. I go to the post office once a week on Thursdays, and ship out all paid orders received by 10:00am on Thursday morning. I ship all heavy, furniture items on Saturdays. Large furniture items are shipped in re-cycled boxes, and are shipped via Greyhound package express to your preferred Greyhound station for pickup. If item needs to ship via Greyhound, this will be stated in individual item description. Once an order is given to a shipping carrier, the package becomes that carrier's responsibility, and Coffee House Vintage is no longer liable.
Please pay within 3 days of placing order. Your package will ship within one week of payment, and I will always let you know when it is on the way. Custom orders will ship within 2 weeks of payment.
Returns & exchanges
All sales should be considered final, and my hope is always that you will be happy. I really try hard to please. Shipping fees are never refundable.
I love hearing from you and welcome your questions. Please allow me 24 hours to respond, however. I only have the time to check my e-mail once an day, normally in the evenings.