Parcels will be securely wrapped and sent within 1-2 days of payment clearing. I always try to keep postage costs to a minimum and sometimes use recycled packaging materials. Delivery will be by Royal Mail first class in the UK.
International orders will be sent by Royal Mail's AirMail service. Customers are responsible for paying any import taxes or duties where applicable.
Please do not ask me to put false information on the customs label. I am happy to split orders into smaller parcels as long as postage fees are agreed PRIOR to purchase.
Please follow Etsy's payment instructions. You can pay by PayPal or credit card.
If you needed to cancel an order, please let me know as soon as possible.
Returns & exchanges
I really hope you love your purchase but if you change your mind for any reason, please return the parcel within 7 days of receiving it. A full refund, including the original postage fee will be given as long as the item is in the original packaging and is in resalable condition. The buyer must pay for the return postage unless there is a fault with the item.