We do not offer refunds unless there is something really grossly represented as we take good clear pictures of items from several perspectives and try our best to point out any flaws we see prior to listing. Please keep in mind that all of my items are vintage or antique therefore not new. We encourage potential buyers to ask any and all questions prior to purchasing. If there is something I have unknowingly missed please convo me I am willing to discuss. Thank you for viewing our site!