Most orders are shipped within 2-4 business days from the date of ordering, but sometimes it may be longer due to the high workload. Delivery from Russia via Air. Tracking number is provided after shipment. Tracking of small packets is limited in some countries. Delivery time may be from 10 days to 4 weeks (in rare cases longer).
International Customers: You are responsible for all shipping charges and any import fees that may be charged by customs agents at the time of delivery.
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Returns & exchanges
If the item arrive damaged it will be replaced free of charge. Because the cutters are made to order, we do not accept returns.
The height of the cutting part: 0.5 in (13mm) with sharp tip for better cutting
Material for cutters cookies: PLA plastic, eco friendly material derived from renewable resources, such as corn starch, tapioca roots or sugarcane. Material for stencils:Stencils are 5mil Food Grade plastic.
Technology used: Made with 3D printer.
Care: Hand wash only, no dishwasher, no direct sunlight, prolonged exposure to moisture or hot water, please
Stencils are made with PET film (Mylar alike) with thickness 125mkm (0.125 mm, 5 mil)