Drill : You may ask for drilling (Before making payment)
Note: I believe the photos are accurate images of the stone's clarity and color but please keep in mind that no two monitors will show color and tone the same. You may ask us for more pictures of items to get more accurate ides of items if you want.
WELCOME TO VIVEKGEMS (About US):-
"VivekGems", we are an eminent manufacturer, supplier and exporter of a graceful range of Gems, Gold & Silver articles (Handcrafted). We have built a state-of-the-art infrastructure for designing the products, as well as for other essential business activities. The Internet changed the way of buying. The amazing power of the Internet made it possible for us to offer our fine collections directly to consumers. This way we are able to offer low prices to match our high quality. Our customers benefit because we are Gemstones and Jewelry wholesalers who can sell to them directly because we control the entire process from source to final product we control the costs and are able to maintain the highest quality and to pass savings to our customers. With our old world values and traditions and our mastery of the most advanced Internet technologies, we truly offer you the best of both world.
Note: Dear customers buy with confidence knowing your purchase will receive the high quality customer service.
=>We ship your products 1-2 days after receiving the money.
=>Usually Shipping is made by registered India Airmail.
=>Please make sure to provide the correct shipping address when placing your order.
=>We provide free Expedite/Standard shipping with insurance via custom for above order of 500$ amount.(Please make contact us for it)
=>We provide paid Expedite Shipping too; Contact us if you want it.
NOTE: Sometimes the packages may delay due to the holidays, custom inspections, or mistakes made by shipping Company. In that case please comes to us first, you will find the solution.
=>We accept payment via Pay-Pal only.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
=>Full refund to items returned in original condition.
=>Decision to Return MUST be made within 30 Days of receipt.
=>Customer pays for Return Shipping.
=>All Import's duties and charges or issues will be taken by buyer.
=>Full customer support available (Contact Us).
=>Refunds will only be giving after the items have be Returned.
NOTE: We have confidence that our items are the best. We give full refund or replacement if the item is not satisfying. Some time no need to return the items because we can find some other solution so contact us first before applying return request. THANK YOU!!
We will be happy to answer any question you may have so please feel free to contact us. As you know that what is the worth of good feedback for seller. We request you to help us maintain our business because this is not possible without your cooperation. If we have not given you reason enough for good feedback then please let us know how we can positive rating before submitting your scores.
We assure you that your issue will be resolved immediately. We will not let you down.