I ship via the most economical method. More expensive items via Priority Mail or UPS. Lighter or inexpensive items may ship via First Class Mail or Parcel Post. Orders weighing more than 13 ounces cannot ship via first class mail.
Rush Orders - If you need expedited shipping please contact me before ordering.
Those in the NYC / Long Island area may arrange to pick up purchases at my warehouse if desired. For this option please contact us before ordering.
Outside The US - I don't list International rates because they vary greatly, however I will be happy to quote you a shipping cost and create a custom item with that shipping charge if you contact me.
Payment through Etsy or Paypal.
Returns & exchanges
Our policy is 100% customer satisfaction.
If you have a problem we will do our best to resolve it.
Please note that some food related products cannot be returned (it's a safety issue). This will be noted in the product description.
We guarantee that all products are accurately described. Refunds (including shipping cost) are gladly given if an item is somehow misrepresented.
Molds that have been used or washed are not returnable for any reason.
Shipping costs are not refundable unless the product is damaged.
The number one thing you can do to insure happyness with our products is to ask any questions you might have before ordering them.
Important - While we stand behind our products, we cannot guarantee those that have been abused or used in ways that it was not intended for.
FEEDBACK I will leave positive feedback after I receive payment from you and mail your purchase.
MOLDS I stock molds from numerous manufacturers. All my molds are made in the USA. Mold sizes are approximate and rounded off to the nearest 1/8 inch for simplicity (sizes are + or - 1/16 inch which is about the thickness of 5 sheets of paper). Measurements are of the widest or deepest pat of the mold. Photos are not to scale and are designed to show as much detail as possible. Fill weights are approximate and determined by weighing a finished chocolate made in that mold using Merckens Cocoa Lite. If you use different materials or other chocolate your finished weight may vary a bit.