I always ship through USPS, please inquire about additional shipping methods. If you would like delivery confirmation or insurance, please let me know at the time of purchase so I can update the shipping price.
All items are shipped in eco-friendly or recycled packaging. Please inquire about gift wrapping.
I reserve the right to request additionaly shipping fees for international customers with inordinate shipping rates.
I accept payment through paypal, money orders, or personal check. For other methods, contact me prior to purchase. I will not ship an item purchased with a money order or check until payment has been received.
If you wish to receive an item before any special occasion, it is advised the transaction is completed at least one week before the necessary date or I cannot ensure timely delivery. Please inform me if you desire to receive an item prior to a certain date so that I may do my best to accommodate you.
Returns & exchanges
Refunds: I will issue refunds only if requested prior to the shipment of the item, or if package is returned unopened. I will issue the refund in such a case only after the item is returned.
Exchanges: All items are eligible for repairs/exchanges in case of damage/breaks within 30 days of receiving the item. The damaged item must be returned to me, but the postage will be refunded up to $5. I do not do exchanges based on a desire to change to color or pattern of an item based on new stock in my inventory. There is always a chance that I may create something that you like better than what I have in my shop now, but that is not an eligible reason for exchange.
If you would like a refund or an exchange, please contact me ASAP so that we can resolve the issue in a timely fashion.
If you would like a custom order, please contact me with your ideas and we can discuss details further.
As always, if you need further clarification on any of my shop's policies do not hesitate to contact me! I always do my best to address customer's concerns.