Orders will be shipped within 1-2 days after payment is cleared. I will ship domestic packages with a tracking number via USPS, which you will receive in a confirmation email once the shipping label is created.
***Orders are normally shipped in 1-2 business days except for most major holidays such as Thanksgiving and Christmas.***
It usually takes 2-5 days for US buyers, and 5-15 days for international customers to get your orders. It might take longer, especially for international customers if customs hold packages. Orders to Italy might take even longer time.
•International orders will be shipped from the United States Postal Service (USPS). Beads in the Sea will provide mail insurance for all orders over $30.00
•USPS does not track international orders when it leaves the United States. After leaving the U.S., please allow at least 4-6 weeks for delivery.
• International customers, please be aware of your customs fees, taxes, tariffs, duty fee, etc., I am not responsible for these charges.
Lost or Stolen packages
•Beads in the Sea is not responsible for lost or stolen packages--we have no control over the package once it is dropped off at the post office!
•If a package is not received within 90 days, contact Beads in the Sea and we can file a claim for insurance. If the claim is accepted, the customer will be reimbursed with 50% of the cost of the product. (Insurance does not cover shipping, no shipping will be refunded and the reimbursement for product cost will be split evenly between our store and the customer.)
I accept payments through PayPal. If you do not have a PayPal account, you can easily create one on the PayPal website. You can still pay through PayPal using a credit card without a PayPal account.
Click “Pay with PayPal” button upon checkout, following the instruction, you could pay by using a credit card or debit card.
We charge a 5.3% sales tax for order shipped to Virginia addresses.
Returns & exchanges
I am happy to work with you if you are not satisfied with your purchase. Please contact me within 7 days of receiving the items, and you may return items in their original condition for a refund of the total cost, minus original shipping and customer pay for the return shipping fees.