I Do not Stamp on the back side of these charms, even though they are a thicker 22 gauge the stamping does show through slightly.
I personally hand stamp all of my jewelry so each piece will be unique and truly "Custom Made". Please expect some variations - this just adds to the charm of the piece.
Please allow up to 1 week for me to "Create" your new piece after payment has been received. I strive to ship out asap (Usually within a few days) but I may require more time depending on availability etc.
I ship via USPS First Class Mail which takes 2-5 days for shipping, or you may upgrade to USPS Priority Mail which takes 2-3 days depending on where you are located in the US. Priority Mail Delivery Service is not guaranteed to be delivered in the specified time. Shipping times DO NOT include my processing time which is typically 2-5 business days.
Items are processed and shipped to you promptly, usually within 2 to 5 business days after receipt of cleared payment.
Please note: It is extremely difficult to determine "In transit" time for Int'l packages. Please figure on a minimum of 4 weeks "In transit time" for the delivery of your order.
All orders are shipped via International First Class Mail.
**PLEASE NOTE: International customers are responsible for all Taxes, Custom and Duty Fee's. I will include a customs form completed with the items actual value.
I currently accept Paypal and now also payments made with your credit card directly on Etsy. Please pay within 3 days after purchasing.
Please note: If you make your payment via paypal and choose payment from your checking account (E-Check) Your order will be held until paypal clears your check which usually takes 3-5 days.
**Virginia residents will be charged 5.3% sales tax. PayPal payments will have the 5.3% sales tax added during checkout.
**PLEASE NOTE: International customers are responsible for all Taxes, Custom and Duty Fee's before your item can be delivered. I will include a customs form completed with the items actual value.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Please convo me if you have any problems with any of my items. I cannot accept returns on personalized items unless I made an error. If you request I can email you a picture of your item before I ship it.
Non personalized items must be returned in un-used condition within 2 weeks or a re-stocking fee will apply. A refund will be given for the purchase price only not including shipping. The item must be wrapped in bubble wrap or tissue paper to protect the chain from crushing during return shipping.
I take pride in my work and want your jewelry to "Last a Lifetime". Also please see my "Jewelry Care" section under additional information.
Please note that the products on this website are not designed for or intended to be used by children 12 years of age or younger. The Consumer Product Safety Improvement Act of 2008 (CPSIA)sets limits on the use of lead in products. Some of my products may contain traces of lead such as in swarovski crystals etc. You can request a cultured freshwater pearl dangle instead of a birthstone crystal.
Most of my jewelry contain Sterling Silver beads and components. Please remember that Sterling Silver does tarnish over time. Some people enjoy having that "Antiqued" look. If you prefer the bright silver look, here are some suggestions to keep it looking like brand new:
When you are not wearing your jewelry I recommend that you keep it in a tightly closed zip lock bag in a cool dry place. This will help to reduce the tarnishing process.
Tarnishing is a natural process caused by oxidation. It does not damage the silver and it can be easily removed. Gently rub the piece with a soft treated silver polishing cloth, or clean with a very mild soap, warm water and then pat dry. If cleaned regularly it will keep tarnish from building up on the silver.
DO NOT USE TARNISH REMOVING DIPS on pieces that have PEARLS or decorative oxidation (ex Bali Beads) Letter beads and Bali style beads have oxidation in the grooves to produce an antique look.
Never wear your Sterling Silver Jewelry while bathing, swimming, doing dishes, cleaning with chemicals or anything else where it would come into contact with abrasive soaps or chemicals.
I also recommend that you DO NOT "SLEEP" with your jewelry on. It may cause unnecessary stress on the components which in turn will cause breakage.
*HINT - If you wear your sterling silver jewelry regularly your body's oils will help to reduce the effects of tarnishing.