Your purchase will be shipped out asap to your ETSY address from Shanghai China or Hong Kong by registered air mail. Please make sure it is correct. Normally it takes 12-40 days to arrive. The time of delivery depends on the Customs clearance, weather, domestic transfer and so on. If it does not arrive in the time frame,Please let me know.Thanks !
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Any problem, Please contact me first. I would issue full refund (including shipping)if the items were lost. I would issue full refund(not including shipping)if the items were damaged. I would issue full refund(not including shipping)if you do not satisfy the quality of items and return them back.
DO NOT give negative or neutral feedback due to the slow shipping, PLEASE. The international shipping is out of my control.Thanks!