The shipping method and cost that I charge has been calculated based on the estimated shipping service provider indicated when purchasing an item PLUS REASONABLE PACKAGING COSTS including, but not limited to: boxes, bags, paper, tape, labels and ink.
Should there ever be a gross over-charge of shipping fees that have automatically been charged through the shop calculator for multiple items, I will gladly estimate the true charges and costs and credit back your PayPal account. Please convo me and let me know!
Each purchase shall be securely packed and shipped within a reasonable time frame (usually 2-3 business days) depending on sales backlog, upon receiving payment confirmation and will be sent via the traceable shipping method noted with delivery confirmation.
As of June 16, 2012, I will only be shipping bulk Dangerous Goods to the US Lower 48 States and Canada and all nail polishes and non-dangerous goods via USPS First Class including insurance. Buyer is fully liable and responsible for knowing and paying their own country's import tax, fees, etc. as I cannot know these extra fees or how your country makes these assessments.
I currently accept PayPal and major credit cards.
I currently accept PayPal, Visa, Mastercard and Discover for all merchandise purchases. When making a credit card payment transaction, you will be directed through the secure PayPal gateway to enter your credit card information or through Etsy's secure Direct Checkout. All payment funds must be verified prior to shipment.
I will need to charge sales tax accordingly per local tax rates to California purchasers/shipping destinations.
Returns & exchanges
1. Standard orders may be canceled at anytime prior to shipment or prior to pre-shipment for a full refund. Pre-shipped is defined as order already packaged and or shipping label has been generated. Sorry, we do not accept cancellations or returns for custom or special requested orders.
2. Refunds shall be honored for NON-COSMETIC PRODUCTS OR SUPPLIES ONLY and ONLY AT SUCH TIME ITEMS ARE VERIFIED RETURNED (back in shop's possession) NO LATER THAN 7 DAYS of receipt (confirmed date of delivery to buyer) of the item exclusive of original shipping costs and fees. Buyer is responsible for return shipping and must return items UNUSED AND UNDAMAGED traceable (delivery confirmation) and insured (when applicable). NO REFUNDS WILL BE HONORED AFTER 7 DAYS.
Product Replacements due to defect or other problem shall be honored for a MAXIMUM period of 14 days of buyer receiving the item, providing buyer verifies the defect with a digital photo. Item Return shall be required in most circumstances. NO REPLACEMENTS WILL BE HONORED AFTER 14 DAYS.
3. Damaged Items shall be replaced at no cost ONLY within 7 days of receipt (confirmed delivery to buyer) providing: Buyer inspects the item and verifies damage by digital photo and emails a description of the damage along with photo attachment within 24 hours of receiving the item to:
Return item(s) to Wonder Beauty Products for refund to the return address listed on the shipping label of your order's package. For additional information, please email: firstname.lastname@example.org. Thank you!
I will describe all of my custom nail polish cosmetics creations in as much detail as possible and provide clear, untouched photos for true representation.
I so much appreciate feedback as it is crucial for especially new buyers to rely upon in gaining trust. I promise to take the time to reciprocate!
Please feel free to contact me if you have any questions or want to talk : -).
Thank you for supporting my SuperChic Lacquers & Wonder Beauty Products innovative beauty products and supplies shop!