You can choose your paper, ribbon and color scheme or let us decide for you. Each box is handmade and can be completely customized by you. If you do not see a color scheme or even design, convo me and I'll be happy to assist in any way to make that happen. Here are some more examples for you
Larger boxes can be made upon request prices will vary depending on the size of the box and materials used. In some cases a non-refundable deposit will be required.
Shipping within the U.S.: Most items from my store, including charms, qualify for my flat rate shipping. The shopping cart will automatically combine multiple purchases from my store into one order. Orders are shipped using USPS first class mail. First class shipping within the U.S. averages 2-4 business days for delivery. If you want special shipping, I can change a listing, but the additional postage will be your responsibility.
If you would like your order to be shipped by overnight also called Express Mail for an added charge please let me know! Note: USPS Priority shipping for USA orders only is 2-4 days estimated time of arrival during normal business days( see International shipping below for delivery times and more specific info. for international orders). USPS may take longer with Priority items during Holidays such as Christmas,Valentines etc. or other busy times of year. I am in NO way responsible for USPS shipping/delivery times, other than shipping promptly in the method you purchased. I do not count any domestic packages lost unless they have not been delivered for 1 month.
ADDRESSES: I always ship to the address on your Etsy order unless you indicate otherwise. Please be sure to provide your correct and current shipping address including any suite or apartment numbers if needed. If your order fails to reach you due to incorrect shipping information provided when your order was placed, I reserve the right to request compensation to resend your order.
Orders processed through Paypal by ECHECK will take 3-5 business days to clear so it will take a little longer to reach you.
INTERNATIONAL SHIPPING IS DONE AT YOUR OWN RISK, Most of my orders go through customs and overseas travel with no problems, but because it is completely out of my hands once I ship, I cannot be responsible for lost or damaged items. I ship USPS International First Class this does include a tracking/ delivery number but no insurance, this shipping can take 4+ weeks to reach you. If you are needing your item more quickly you can upgrade to Priority or Express Mail international. Priority does also have tracking/delivery number (see shipping times below) it is available for a total charge of $23.95. Express Mail international also has a tracking/delivery number plus some insurance included, it is available for a total cost of $38. (see shipping times below). Just let me know if you would like to upgrade your shipping before you place your order and I will make you a reserved listing with the adjusted upgraded shipping fee.
Overseas/International shipping can take several weeks to reach you!
I do fill out customs forms & as a courtesy to my customers mark them as a "gift" to help avoid additional customs fees. . INTERNATIONAL CUSTOMERS just a little note on estimated delivery times: Delivery time with first class mail international is usually 4 weeks...sometimes less, but sometimes more. Delivery time with Priority Mail international is officially 6-10 weekdays (as stated by the USPS) However, in my experience it often takes 15-20 weekdays. Express Mail international officially is 3-5 weekdays(as stated by USPS) but it can take longer as well. Also USPS does not count weekends as delivery times just weekdays(aka business days).
Please be aware that you are responsible for any customs duties, taxes, VAT, brokerage fees, or tariffs levied after the initial US postage. These fees could be applied to your package at the discretion of your local customs officers/post office.
Note: Although it does not happen often occasionally USPS does lose or misplace an item this is completely out of my control! if you have not received an item when you believe it to be due and this is also confirmed via your tracking info. via USPS track and confirm, PLEASE contact me FIRST before leaving neutral or negative feedback, as I will be more than happy to ship another one, give refunds, etc.
Payment is required at the time of purchase. I accept credit cards through Etsy as well as Etsy gift cards. When you place a custom order a non-refundable deposit will be required and then applied to your sale total. In the event, you cancel but your order has already shipped you will be refunded for the item MINUS the shipping fee and deposit and only if it is received in its original condition and packaging.
Returns & exchanges
My goal is for you to be completely happy with your purchase, so I will certainly do my best to get you your item safely and in a timely manner. However, if you feel the item you received was misrepresented online I will refund upon receipt of the returned item. For refunds, I do require notification within two days of receipt if you are dissatisfied with your purchase. Two weeks after the original order date, items are no longer refundable. I'm sorry, but I will not be able to refund shipping costs paid to me, nor cover your return shipping costs. Also, I'm sorry, but I cannot refund money for items returned to me damaged, so please package them as carefully as I do. Thank you.
Order as a gift I can mail your purchase directly to the gift recipient if you wish. Leave me a note at checkout telling me it's a gift so I know not to include an invoice. Confirm the shipping address and give me your name or a gift message to include in the box, so the recipient knows who their gift is from! I do offer amazing customized gift wrapping services for an additional $5.00. I also have a wide variety of colors and prints in both the cardstock and ribbon to make the gift all the more unique and personal. Otherwise my standard handmade gift box will be used.