On time delivery! Products are shipped 1-4 business days of payment cleared, by USPS. I do my best to keep shipping costs as low as possible. If you need rush shipping, please contact me before ordering. CUSTOM ORDER shipping will vary depending on your order. If I'm making your products from scratch it may take more time before they are mailed. I can give you an approximate shipping time when we discuss your order via the Etsy Convo system. Please note: Glycerin Soap and Lotion Bars can be heat sensitive. During hot seasons, or if you know your package will have sat in a very warm area (hot metal mail box or vehicle), I recommend putting the entire package into the refrigerator/ freezer for a few hours before opening. This will ensure that your product remains intact and beautiful.
I accept Check, Money Order, Credit Card, and Paypal payments. Etsy Gift Certificates welcome! All payments must clear before shipment is made.
Returns & exchanges
Due to the nature of my products and for sanitary reasons, I accept returns within 14 days of purchase ONLY IF the product is unopened. If you have used a product and it doesn't suit you, I will gladly exchange it for another one. If a product is damaged upon arrival, please contact me as soon as possible so we can remedy the situation.
I am interested in finding out what other varieties of soap my customers would like to see me carry. Please let me know!