Standard shipping rates are based on weight as well as expenses we incur in processing your order. Orders are shipped via USPS First Class and Priority Mail. In most cases, orders ship within 3 business days of receiving payment, with the exception of custom orders. When applicable, overpayment of shipping costs are refunded.
Insurance on packages is not included but is available for an additional charge. Expedited shipping is also available upon request at an additional charge.
REDSTAR ink ships outside of the United States. International orders are shipped via USPS international first-class mail. This is the most economical method, however tracking is not always available. Therefore, it is crucial that the proper mailing address is used.
Packages may be subject to customs duties. REDSTAR ink is not responsible for additional taxes or duties.
REDSTAR ink accepts all major credit cards and PayPal.
All orders shipping to a California address will be charged 8.75% sales tax.
Please note that custom orders will not be processed until payment is received.
Returns & exchanges
If you are not satisfied with your purchase, please contact REDSTAR ink. We offer a refund for the full price of an item if it unused and in salable condition within 14 days of receipt. We do not refund shipping.
Shipping fees are non-refundable when packages are refused or incorrect addresses are provided prior to shipping.
While we receive many requests for custom items, we do custom orders on a limited basis. Please note that calendars cannot be customized and coupons are not valid on custom orders.