Shipments will be made using 1st Class Mail through USPS. Once I ship your order, I have no control over how long it takes the USPS to deliver your order.
You may upgrade to Priority Mail by choosing that option.
Shipment will be made to the address I am provided by Etsy, so please double check the address at checkout to make sure your address is correct. I am not responsible for lost items if I ship to the address provided.
Insurance can be purchased at a small additional fee. Please contact me to discuss this option.
International orders can be held up in customs. All customs fees, duties, taxes are the responsibility of the buyer. I follow all laws and rules regarding shipping internationally so please do not ask me to send something marked "gift" if I am not giving it to you.
Payment is expected at the time of your order. I accept payment through PayPal and credit card. Once I have received confirmed payment of an order I will ship it within 2 business days UNLESS the item is a MADE TO ORDER item.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I want you to be a happy customer. So please contact me through Etsy to address any issues or concerns you may have.
You may return undamaged items for a refund or exchange within 7 days of receipt of your purchase. Customer is responsible for ALL shipping costs.
If you don't see what you are looking for in my current items please don't hesitate to contact me to set up a custom order. Let me know what you are looking for and I'll see if it is possible to make something especially for you.