All of our shipping is via the United States Postal Service. No P/O Box addresses please. If ordering internationally please advise us of your local/national Customs requirements.
All Lake District Design products are bespoke only (Custom Made to Order). We take immediate steps to gather materials and start your order upon the receipt of your order and payment. Therefore, all product orders are generally final and not refundable. Please assure that you order is placed accurately and detailed correctly.
Returns & exchanges
We will refund 90% of a cancelled purchase order within 72 hours of the initial purchase order date/time. Please notify us of any order changes via eMail. Otherwise, since all products are Custom and Made to Order, purchases are irrevocable and non-cancelable..
Our products have been tested in "Real Life Residential Environments" and will give years of useful service and aesthetic enjoyment to our customers.