Rarely, I do have items get out of stock. I will convo you before shipping if that happens after you make purchase. I will refund for the item or replace with other items before I ship out. Please excuse me if that happens. Effective date: 3-12-2011.
***Priority mail option is available upon request*** For US, shipping charge is $6.00 with $0.25 for each additional item. It takes 2 to 4 business days. For international, shipping charge is $14.50 with $0.25 for each additional item. It takes 6 to 10 business days. Please convo me if you wish to ship your item by priority mail. I will set up priority mail shipping before you check out.
For international first class mail, it takes 1 to 3 weeks to reach you. Most of my customers receive fast. Rarely few customers receive later than usual.
INSURANCE is offered for all customers upon request. Please convo me if you would like to add insurance. Very few international countries, insurance is not available by USPS.
Insurance is highly recommend for International Customers.
JLeeBeads is not responsible for lost or stolen packages in the mail or customs.
INTERNATIONAL BUYERS: Some tracking is available only to Canada, Australia and most West European countries. A customs declaration # will be sent when your order ships. I will declare the exact value on the receipt (minus shipping cost). Please do not ask me to declare a different value or mark it as a gift. Also, buyers are responsible for any international customs and duties that may apply. To get a rough idea on customs fee, please take a look here: www.dutycalculator.com/new-import-duty-and-tax-calculation/tax-calculation/
I accept Paypal and credit card. All orders are shipped after the payment clears.
I always ship to the address provided by Etsy address.
TEXAS RESIDENTS: 8.25% Sales Tax will be added to your total through Etsy while checking out .
Returns & exchanges
Your satisfaction is guaranteed! Please convo me before returning the item.
I will accept returns within 5 days of delivery in original unused condition. But there will be 10% restocking fee for just exchanging for another item and you will be responsible for returning and sending shipping charge.
***Chains and wires may not return since they are cut to order.***
If there is problem with items, I will refund full amount including return shipping charge.
NOTE: Please convo me your Etsy Order Number from etsy if you would like to request shipping information. Then I will convo you your shipping date and other information.
***If there is problem with your order, please convo me from Etsy before leaving me feedback. We can resolve the problem together.***