United States only. Items will be shipped in the best way possible so that they may get to the buyer safely. Items will ship every Tuesday and Friday. Expediated service and gift wrapping service is available upon request - buyer must cover cost for these. Buyer will get a message confirming order when it is received and another when item is shipped. All packages will be tracked.
Paypal, Debit and/or Credit card are all acceptable and must be conducted through this webstore here on Etsy. Cost of each item covers cost of materials, and labor. Cancellation must be done within 3 days after purchase, otherwise money cannot be refunded and buyer will still be charged the full amount for the product.
Returns & exchanges
If item(s) are broken upon arrival, please send back to sender and either request they be fixed at expense of Dům Morgaine or can be requested to be refunded in full. If jewelry item(s) are broken within 30 days after arrival, buyer can send back to have them repaired at the expense of Dům Morgaine or can be refunded the charged amount. Exchanges are also possible within the first 30 days after arrival. Please message Dům Morgaine with the situation before sending the item(s) back for refund, return, repair or exchange. Dům Morgaine cannot be held responsible for item(s) lost while shipped - however packages will all be tracked so we hope to avoid those situations. No shipping will be covered by Dům Morgaine and will be at the expense of the customer.
Custom orders are welcomed! Please describe thoroughly what you would like and we will be in constant communication about your item as it is being created.