This is a digital file
This embroidery design comes in 4x4, 5x7 Large and 5x7 Small.
This embroidery design comes in the following formats: PES, JEF, DST, XXX, HUS, EXP, VP3 and VIP (other files may be available upon request, please inbox me. Sorry, I am unable to convert to ART.)
There is no guarantee on the quality of the stitching if you change the design including sizing up or down or if you improperly stabilize. I am not responsible if you convert or edit the design in any way.
This is not a patch. This is not a finished product. You must use an embroidery machine and have a way to transfer your files to the embroidery machine in order to stitch this design. There are NO refunds; all sales are final due to the digital nature of this item.
Please do NOT share, copy or sell my designs. You know the rules :)
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I currently only accept Paypal. I do not offer designs outside of Etsy.
Returns & exchanges
Since purchases are immediately downloadable and we are unable to retrieve a digital purchase, NO REFUNDS OR EXCHANGES are allowed. All sales are final. The ONLY exception to this policy is if you purchase duplicate files. If this happens please message me on Etsy and include both order numbers.
**Please be sure you are familiar with your embroidery machine and file size/hoop size limitations before purchasing. I do not offer refunds because you purchased a file that does not contain file sizes you can use. Size descriptions are included on every description.**
Customer Service: Please message me only on Etsy. I do not regularly check my email and will only respond to messages on Etsy. This is easier and faster for both of us.
Also, I have a very busy and sometimes crazy family life. Digitizing is a hobby for me, it's something I enjoy doing and I only create in my spare time. I am not always on my computer and I am not always available to respond to messages immediately. I have laid out all the basic information to answer the questions that I am asked most often. I can not always answer messages within hours of you sending them although sometimes I do. I try to respond in a timely manner but that is not always possible. If you have a problem with a file and need a quick response please put URGENT in the message subject so that I know you are waiting.
Customization: I am currently not accepting custom orders. I am unable to add to/remove or change any part of the design for you. All files are sold as is per the design screen shot. There are several low cost embroidery software options on the market that will allow you to alter designs to your liking.
Files Sizes and Formats: All designs include the following standard formats within the zip file: PES, DST, JEF, XXX, HUS, EXP, VP3 and VIP (Some of my older designs do not include VP3 and VIP, please contact me for this file type). My files are not available in ART format.
All designs include a listing of the hoop sizes offered in the 1st line of the description. These vary by design so please read the description carefully before purchasing to ensure that you are able to use the design. Since I am unable to retrieve digital files, I do not offer refunds if you purchase a design that does not include the file size for use with your machine.
**If a design does not list 4x4 in the description the design is not available in that size. I try to create my designs in 4x4 as often as possible but many designs are unable to squeeze into that small of a size**
Fonts: At this time I do not offer fonts for sale.. I do not have plans on digitizing fonts. I also do not disclose which fonts I use in my designs since this is a critical design element and I spend a lot of time creating and mixing fonts for my designs. Thank you for understanding.
Pictures: You may use the design picture and/or the stitch out picture as long as you leave the watermark in tact and state that the stitch out is an example of the design only and not stitched by you.
Usage Policy: You may stitch the design on anything you like for personal and/or commercial use. You may sell as many as you'd like of a product with the stitched design. You may not however share,sell or trade the design or any part of the design. Simple right?
Other Questions: If something you need to know isn't answered here, just send me an Etsy message and I'll be happy to help. Happy Stitching!