Kauai Kasual ships worldwide from the United States via USPS First Class Mail. Processing time for all orders are 1-2 days. Expected delivery times to the United States is 3-5 days. Expected delivery times internationally varies based on address provided. All orders include a tracking number.
Kauai Kasual accepts Visa, Master Card, American Express, Discover, Pay Pal and Etsy gift cards as forms of payment. Orders will be processed once payment has been received.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Returns and exchanges will be accepted within 5 days of "delivered tracking receipt" due to malfunction of the jewelry item specifically manufacturing defects such as weakness in threads, leathers, cords or components that were not detected prior to delivery.