I ship from USPS or Fed ex. I shop around for the most cost effective and secure. I pack items very well and hope everything arrives safely, my husband also builds custom crates for large or fragile items. If there is any problems please let me know within 24 hours of delivery. If your item was insured ( I insure every order) and arrives broken please keep All packing and box if a claim is to be filed. The courier will need pictures of EVERYTHING! We can not file a claim if you don't have the correct proof.
PLEASE leave a contact PHONE NUMBER for delivery courier, if they can't locate address they will call you for directions. Especially for large items.
Shipping international does not include any duties or taxes you country might charge.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
NO REFUNDS, NO RETURNS.. if there is a problem, notification must be made within 24 hours of delivery. I will do my best to rectify any problems. If a cancellation is requested, before shipping, there will be a 20% restocking fee. Please ask any questions and information you need before you purchase. I'm happy to send more pictures if needed. Originally Etsy only allowed 5 pictures. Please check measurements to make sure it's the right size for you. Thank you
Thanks for looking in KarensChicNSabby,We have many unique and unusual finds,all of our items are vintage or up cycled,therefore not perfect, please don't expect it to look new. We love to give new life to old finds. All painting is done by hand, truly shabby chic. Please look carefully at all of the pictures, if you would like more pictures just convo me. Please ask any questions before you purchase.