Shipping is by USPS first class mail and items are shipped within 2 working days.
PayPal is the best way to pay. If this is your first time using PayPal, you will find that it is quick, simple and very secure. Just put an item in your cart and click checkout and they will walk you through the process of setting up a secure account in a minute.
If you are having trouble paying with Paypal, please refer to this article: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Returns & exchanges
Returns are fine within 30 days of purchase. You will get a refund minus the cost of shipping no questions asked. If the fault is at my end you will, of course, get a complete refund or replacement; whatever you choose.
I'm happy to do custom orders, just contact me and let me know what you are interested in.