ALL SHIPPING: We ship to the address provided when you purchase the item. Please make sure the shipping address is correct. If there are any errors in the address provided, we will reship items to you at your expense.
DOMESTIC SHIPPING: We ship First Class unless otherwise stated. If you need to expedite a package, let us know and we can set it up for you. We do try to get our packages out in a timely manner, but once the item leaves our hands, we cannot guarantee arrival time. The Post Office can be very temperamental at times. We hope you can understand :)
INTERNATIONAL SHIPPING: We do ship internationally. Customs and duty taxes are the responsibility of the purchaser. We do not have any control over how much these fees are. We ship First Class for international purchasers. Please be patient. Packages can take anywhere from 9 - 18 days. Once the package leaves our hands, we don't have any control over it anymore. We hope you can understand.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
We accept returns of undamaged and unused items within a 14 day period. Buyer is responsible for all shipping costs. Please contact us for return instructions.