Orders placed Monday – Friday (except Holidays), before 1:00 p.m. MT will be shipped that same day. Orders placed after 1:00 p.m. will be shipped the following business day. We do not ship Saturday or Sunday. Shipping charges are based on weight and destination. A shipping confirmation will be emailed to you once your order has been shipped (valid email address required for this service). Tracking information will be included in this shipping confirmation. We offer several shipping options for your convenience:
Most orders are shipped using USPS First Class Mail, depending on weight Priority or Fed Ex may be used.
If you need an order expedited we do also offer Express Shipping. Please contact us if you need express shipping and we can give you an estimate.
KreativeBaking accepts Visa, Mastercard, Discover, American Express and PayPal.
Please note that you can pay be credit card without a PayPal account. To pay by credit card, choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a PayPal account.
Your immediate payment upon ordering is appreciated, as your order will be processed and shipped only upon receipt of payment.
Returns & exchanges
Kreative Baking believes you should be 100% pleased with the products you purchase from us. If any product fails to meet your expectations, please contact us within 30 days for a full refund or exchange. Sorry we cannot accept returns of edible food products due to safety reasons. While we take all necessary precautions when packaging decorative sugar/icing products, and due to their delicate nature, some breakage may occur. Please allow for this when ordering the quantity needed.
Credits will be issued once the product has been received by us and the credit will be issued in the same form as payment was received. Unfortunately, we cannot issue a refund on shipping charges.
**If you are looking for larger quantities or custom orders please contact us.