All purchased items will be shipped within 1-3 days of purchase, unless otherwise noted. The item will be shipped to your Etsy address unless you specify otherwise.
Each item is special and I treat them all with care when shipping. They will be appropriately packaged to ensure they arrive to you in the same condition in which they left my hands.
Items are shipped regular mail via Canada Post and take approximately 5-7 business for domestic and 7-14 days for US and international delivery. International customers are responsible for any additional costs associated with customs and duty.
Please expect shipping times to be longer during major holidays.
Some items, because of their size, will be shipped as a letter to keep shipping costs down and will therefore not have a tracking number. If you would prefer to have your package tracked please contact me for new shipping pricing information.
Some custom order shipping prices are estimates. Major shipping overages will be reimbursed.
I accept credit cards, debit cards, Etsy gift cards and PayPal payments.
The "OTHER" payment option is for BKInspired Gift certificates only. When redeeming a Gift Certificate please remember to include the Certificate Number in the customer notes section when checking out.
Returns & exchanges
I take great care in making sure the item you have purchased is shipped to you promptly and safely. If for any reason your item becomes lost or damaged during shipping please contact me and we can arrange for a refund or replacement. I will only consider refunds or give replacements on items that are in their original condition, have not been used or that have received damage due to being shipped.
Should a replacement be necessary, you will be responsible for shipping the original item back to me. I will then ship a replacement item to you as soon as possible at no extra charge.
I happily welcome custom orders! Please send me an email or message and we can discuss what item you would like, price and delivery time.
Please note that production of custom orders will only begin once payment has been received. Thank you!
If you have any questions, concerns or ideas please contact me, I'd love to hear from you!