Orders are shipped daily on any business day Monday-Friday 8:00 am to 2:00 pm PST except for federal holidays. Orders received are shipped within 1-2 business days. INTERNATIONAL CUSTOMERS PLEASE NOTE: We do not declare low values or mark any shipments as "gift" in order to avoid customs or vat charges that may apply upon receipt of your package being delivered. It is the customers responsibility to pay these charges. Marking as "gift" or declaring a low value is not legal and can incur fines. This is for both our customers and our own protection. Thank you for understanding.
WE ACCEPT ONLINE CREDIT CARD PAYMENTS AND PAYPAL
Returns & exchanges
If you are not satisfied with our product, we will accept it back within 15 days of invoice date. We will accept returns on merchandise provided they are unused with all the contents of their original packaging. All returns must be accompanied by the original invoice or a clear copy of the invoice.
All returns must be accompanied by an Authorization Code. Returns without an Authorization Code and original packaging will not be accepted. Contact us for an Authorization Code. Return shipping and insurance costs are customer's responsibility. A 15 to 25% restocking fee may be applied.
Sorry but we do not take returns on the following: Books and DVD's Metals such as silver, gold, wires, sheet and solder. Items that have been used
We respond to messages and ship out orders Monday through Friday from 8:30am to 5:00pm Pacific Time. If you send us a message on the weekend, please be patient. We will get back to you as soon as possible on Monday morning!