We'd like to help you to prevent melting temperature sensitive chocolate during transit due to the warm weather from happening!
We do our part best we can for returning concern. Make sure someone at the place when this package arrives to pick up this package timely manner without leave out in higher temperature requirement ( Above 80 degree F). Please consider our policy in your part. Upon receiving, please review the package. if you are not please with our product, let us know and send us the package.
You may also want to ship to a work address so that the package won't be left outside and avoid shipping over the weekend to help protect your goodies from melting. Temperature sensitive cake package delivers on Tuesday, Wednesday and Thursday only.
Shipping Method: Mid April through Mid September, Next Day or 2nd Day Shipping with insulated pack or box cost $3 to 10 if temperature above 70 degree F.
We accept PayPal and credit card payments. Please do not use “E-Check” as a payment method if you need your item as soon as possible. It could take 3 to 5 business days for the payment to clear.
Returns & exchanges
We do not receive any edible product return because of nature of edible hygiene contamination.
April 15 - Sep 30 : $10 cooler fee applied
We ship Monday and Tuesday via USPS Priority Mail for temperature sensitives. We do our best to safely package and protect our sweets However, once the package is handed over to the post office safe delivery is out of our control. The post office insurance only covers late dleivery for express mail and does not cover the condition of merchandise unless the merchandise has been extremely destroyed by the post office personnel. We are not responsible for damages that may occur during shipping.