DOMESTIC SHIPPING Once shipped, packages sent within the USA will arrive within 5 days. You will receive an automated email from PayPal with your USPS tracking number when your order has shipped. Lydia & Pugs will not be held responsible for additional shipping charges incurred if packages are returned due to an incorrect shipping address provided by the customer or package refusal.
INTERNATIONAL SHIPPING International shipments are sent via the United States Post Office and are usually delivered in 2-4 weeks. On rare occasions delivery can take up to 6 weeks. Please note that your order may be subject to import duties and taxes once the shipment reaches your country. You will be responsible for paying any additional charges for customs clearance. Please contact your local customs office for further information. Lydia & Pugs will not be held responsible for additional shipping charges incurred if packages are returned due to an incorrect shipping address provided by the customer, package refusal, or unpaid customs fees.
Lydia & Pugs accepts via credit card or PayPal. Trades are not accepted.
Florida purchases are subject to a 7% sales tax.
Returns & exchanges
If there is a problem with your order or you aren't satisfied for any reason please let me know. I want to make sure you are happy with your Lydia & Pugs purchase.
Unused items may be returned within 14 days of receipt for a refund (excluding shipping charges). Return shipping costs are the buyer’s responsibility and are non-refundable.
CUSTOMIZATION: Lydia & Pugs does provide custom designs services. However, do I not provide custom logo design or customization existing products.
DIGITAL DOWNLOADS: Lydia & Pugs products are not available as digital downloads.
WHOLESALE: Wholesale inquires are welcome. Lydia & Pugs products are not offered on a consignment basis nor does Lydia & Pugs offer drop shipping.
RUBBER STAMPS: Lydia & Pugs rubber stamps are copyrighted. There is no limitations on personal use. Commercial use (on products you plan to sell) is permitted, but limited to 100 hand-stamped impressions per stamp, and a line of credit to Lydia & Pugs should be included where possible.