The address is according to yout etsy address, Please make sure the address you left on your order is correct. you alsocan send me your new address.
We ship the parcelvia china post air with tracking number. If you want to know where your package is, please contact us for the tracking numbers.
I am local in China, It usually takes about 10-30 days to arrive. It may takes longer time during holidays.
Payment is due with 24 hours of choosing an item in our store. We accept paypal which allows you to use your debit or credit card .
Returns & exchanges
If the package is returned to me, you need to pay us the shipping again and I will send the package to you again. Or else, shipping charges will not be refunded.
If you are not satisfied with the items, please return the parcel to me, and I will give you a full refund.
If you do not receive your order after 30 days please do contact me and we will try to help you to resolve it.
We are responsible and reliable supplier for silicone molds. Please contact us with your concern prior to leaving negative feedback or filing a dispute. We are always willing to do our best to fix the problems you may have.