I will ship within 48 hours, unless it is a weekend or public holiday. There is one postage charge no matter how many items you purchase, depending on country. UK orders under £50 are sent first class. Over £50 will be sent recorded delivery at no extra cost. Overseas orders are sent by airmail, and over £75 will be sent International Signed For at no extra cost. Smaller orders can be sent signed for - please contact me for details. Please be aware of delivery times - overseas delivery can occasionally take up to 6 weeks, but is generally between 7-21 days. The buyer is responsible for any customs charges due.
I accept paypal, as well as credit & debits cards, and Etsy gift cards, through direct checkout.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Any items that are lost or damaged will be replaced by me. Returns are accepted, less the shipping costs and must be returned within 7 days in their original condition, and the buyer is responsible for return postage costs.
I aim to provide a fast and friendly service to all my customers.