I ordered & paid for 2 of these, received only 1. Several days and 5 emails later I still have heard NOTHING from this seller to rectify the problem or return my money for the item I didn't receive. I tried being nice, tried being patient, tried contacting before leaving negative feedback but the seller will not respond. I explained that this charm was for a Christmas gift and the importance of getting it. Now that I've had to order a similar charm from another Etsy seller & keep my fingers crossed that it arrives in time I am done being patient. If you want to get your order in full or have the seller care at all about customer satisfaction in resolution to a problem, use another seller - CharmCitySports evidently doesn't give a damn to even respond to a problem let alone fix it.
Dec 18, 2014 by csg0065
Super fast shipping. Looking for more great items from your store.
Orders are shipped through the United States Postal Service unless otherwise specified. 99% of orders are shipped with 24-48 hours. International shipping is available. We also ship to APO, FPO and PR at no additional charge. Expedited shipping is available at additional cost. Please contact before purchasing if expedited shipping service is needed.
Currently accepting Paypal payments and Credit Card payments through Paypal.
Returns & exchanges
Refunds are allowed. Seller must pay return shipping and there is a 15% restocking fee for all items returned. If order received is incorrect or damaged please contact us first so that we can resend out the correct items or new items depending on the situation.
Please contact before purchasing any order containing more than 25 charms. Custom orders are welcome, but inventory is constantly turning so we want to make sure that we have your complete order in stock before you purchase.