Articles in stock are shipped within one business day of receipt of payment. Those custom require 3- 5 days at most.
I will do my best to let you know if there are delays.
The shipment will be sent to the registered address at Etsy.
In the event that the address is correct please add a note at the time of purchase.
The packages will normally be sent by priority mail Italian (not traceable) if you want to send a traceable please contact me.
It is available in the listing for the update sent by registered mail, which is traceable only to the ends of Italian, but it is recommended because it has tracking code shipping.
Contact me for more details or for any information and / or clarification.
NOTE 1: International buyers are responsible for any and all customs fees, taxes
NOTE 2: I am not responsible for the packages lost, stolen or damaged, sent by first class mail or priority for Italy international.
I accept payments with Paypal. Payment must be made within 3 days of purchase, otherwise I have to cancel the order and relist the item. You can also pay by credit card through PayPal. You do not need to have a PayPal account to pay by credit card. To pay with a credit card choose the option PayPal and then "continue without a PayPal account" link on the page of Paypal.
Returns & exchanges
We hope that our work, but if for any reason you are not 100% satisfied with your purchase, you can return it for a refund or exchange.
For orders above 50 Euro:
- Accept refunds within 14 days of delivery.
- Refund the cost of the item and shipping.
- The cost of return shipping shall be borne by the customer. It will have to be made with method that proves the despatch.
Contact me for all kinds of applications, custom orders or any other reason. After you have received your item, please send me a note and leave feedback so I'll know the operation was successful. If there are any problems with your order, please let me know in time, so you can try to solve.