Domestic US shipping is First Class Mail or Priority Mail which normally takes 1-3 days for deliver. Larger orders may be sent FedEx Ground.
International orders are sent First Class. Delivery of international orders normally takes about two weeks.
Payment is by credit card with Etsy Payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
•••RETURNS••• Personalized orders are non-refundable. I will accept returns within 48 hours of delivery on non-personalized pieces if you are unhappy with your order. I will refund the cost of the piece, however shipping fees are non-refundable. I ask that you ship your item back to me carefully packaged in the same wrap and box or envelope that I shipped it out in.
I do guarentee my work 100%. For items damaged in shipping, please e-mail me a photo of the damaged piece and I will process your refund immediately or replace your item free of charge. If you are not happy with your piece please contact me and we will work it out...I'm not happy unless my customers are happy:)