We aim to dispatch within one working day within the UK. We use royal mail for most of our deliveries. For larger/heavier items we use My Hermes.
Transit Times: UK - delivery should occur between 2-5 days from dispatch Europe - 3-7 working days from dispatch USA & all other worldwide destinations - varies from 5-10 working days
We accept most major credit cards through Etsy checkout and PayPal. Thank You.
Returns & exchanges
We want you to be happy with your order. If you are not 100% happy please either contact us or return the order for a refund. All we ask is that you return the item in the condition it was sent to you within 30 days of the sale date.
Your rights to return goods are protected under the EU distance selling directive. We do NOT refund postage costs on returns. Items that have been returned back to us for refund will be minus the postage costs.
Goods must be received back in the condition they where received. When returning goods or exchanging them please keep your proof of postage. Items that are damaged or lost in the post we cannot be held responsible for. Postal charges will apply to the re-sending of exchanged goods.
This does not affect your statutory rights. Damaged or defect goods may be returned either for a full refund or exchange. All postal costs in returning the defect goods will be refunded. If goods are damaged in the post you must return the packaging that you received it in so we can take it up with our couriers.