Shipping will be completed within 24-48 hours once a payment has cleared in SECURE and safe packaging. If you would like, we can add insurance, delivery/signature confirmation, or complete international orders upon request ASAP.
NOTE on International shipping: Some International packages may take a long time to arrive as they have to travel far and go through customs. I have no control over International package travel time or time spent in customs.
We accept Paypal as a matter of trust and a completely honest transaction. Payment is due within three (3) days of completion of sale, We trust you understand the terms and please do not hesitate to contact us. If you would like to cancel an item, it must also be within three (3) days.
Additionally, if you would like to give someone a gift from our shop but have them pick it out, we will create a Reserved listing for you to purchase and give them the credit towards an item.
Returns & exchanges
Anything but custom orders (when advertised) are returnable and/or exchangeable. Shipping, is not refundable, however.
We absolutely guarantee our work.
Kate is personally very allergic to products containing nickel. Therefore, we strive to buy non-comedogenic and non-allergenic findings since we know it is of the utmost concern for those this annoying sensitivity affects. All products we have purchased from 3rd parties have consciously been picked for this reason. However, we cannot be held responsible for those issues if we were sold products with fraudulent advertising. Thank you for your understanding.