I ship USPS with tracking and I try to ship within 3 days of an order (but after payment confirmation). Every order is expertly packaged and I have very low rate of breakage. Even so - always be careful opening and handling boxes. Broken pottery is sharp. If this ever happens just snap a picture of the broken pottery in the box and convo me and I'll take care of it the best I can.
I only post shipping rates to the USA as it is too time consuming to figure it out for other locations. If you love a piece and you are from a place I dream of going (pretty much everywhere) just convo me for a shipping quote.
We accept all of the payment methods below. Payment confirmation is due before items are shipped.
Returns & exchanges
A refund for items broken during shipping will be given after a photo of the broken item in the packaging is supplied to the shop owner. If an item breaks during shipping I will also refund the shipping. I have a very high rate of success shipping, but accidents do happen. Be careful with broken pottery; it is very sharp.
All items are represented fully in pictures and in descriptions in my shop. Every piece is hand made; small imperfections and color variations are part of the artwork and give handmade items uniqueness and character. However, there are no cracks or breaks, unless noted in the description, and all pieces will sit, stand, or lay with out wobbling, unless noted. With this in mind, refunds will only be given if items are returned to the seller in resale condition and at the buyers expense. No refund for original shipping will be given.
Set orders are welcome and take 8-10 weeks to completed based on open orders. Set orders are paid for only after completion when reserved listing with pictures is posted. One place setting (bowl, dinner plate, salad plate) is $40.
Wedding registries are welcome! We have done 8 different wedding registries. The bride and groom (bride and bride, groom and groom) send us a list of requested items and colors and we posts reserved listings for their wedding and send them links for their online registries. All purchased items are shipped after the honeymoon or at a date convenient to the couple. One place setting (bowl, dinner plate, salad plate) is $40.