All the items I ship worldwide from Lithuania (the European Union).
The ready to ship items will be shipped within 2-3 working days when the payment is cleared. For made to order items, it would take 2-6 weeks until dispatch, or as agreed with the buyer. Let me know if you are expecting your purchase for special occasion.
The items will be shipped to registered address on Etsy. If you want use a different address, please leave a message when checking out. Please make sure that your address is up-to-date and correct!
STANDART SHIPPING: I ship goods via registered air mail. Expected delivery times are: - Europe: about 1 week - US and Canada: 2 to 4 weeks - Rest of the world: 3 to 6 weeks Please expect longer delivery times around Christmas. I kindly ask to allow plenty of time for your order to come, especially if it is for a special occasion
EXPRESS SHIPPING: If you are in a rush with purchase, add upgraded shipping- your order will be shipped via DHL courier service and will be delivered in 1-3 working days. Please write your telephone number and courier will contact you to arrange time of delivery.
Unfortunately parcels can disappear in the mail system. I always use registered mail to ensure your parcel will arrive. If your parcel is lost please contact me, and I will try to help to find it. However, I am not responsible for lost packages.
Unclaimed or undeliverable packages that are mailed back to me are subject to re-shipping costs borne by the customer. I will only resend a returned parcel once. Overseas buyers may be subject to customs duties or taxes . I am in no way responsible for these duties or taxes, and they shall be covered solely by the buyer as it is the buyer's local tax authorities that is charging them.
I prefer Paypal, since it's so easy to use and quick.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you're willing to cancel the order, you may do so before the item is made. Please, contact me for this deal, we will discuss the situation. I understand there might be certain circumstances to do so, but please respect my work as well. Orders can not be canceled once the item is shipped. Hopefully you will be totally happy with your purchase. If by chance there is a problem, please convo me and we can work something out. RETURNS: If you are not 100% satisfied with your purchase I will issue full refund minus shipping fees.
All pieces are crafted by hand, so all items are unique. Please allow for variances from what is shown in the made to order photos. Colors you see on your monitor are not always the same as the real item. It depends on your monitor, so I cannot give you a guarantee that your monitor display the colors in the right way. I recommend printing the product pictures on a good quality color printer for a better viewing.
If there is anything you see in my "sold" section of my store that you would want to buy, the chances are i can probably make it for you. Or if you seen something you like and want it in a different colour then either contact me through Etsy or my email- email@example.com
Please leave feedback when you receive your item, then I know that the parcel reached the destination, and I can stop worrying about it. Feedback is a is highly appreciated, but if you do not want to leave for any reason, please feel free to send me your opinion.