I ship the cheapest way possible, which is usually the U.S. Postal Service. Most items are shipped parcel post or Priority Mail. I have learned the hard way that shipping costs are very high and can vary greatly by location. US shipping charges Iisted are based on delivery from my Michigan shop to the west coast. I ship both domestically and internationally and if you wish to message me your location PRIOR to purchase I will do my best to find out the approximate shipping fee in hopes of a savings to you. I am not set up to make refunds for location overcharges in shipping.
INTERNATIONAL ORDERS: The orders are shipped as merchandise which is my only legal option. Customs regulations and fees vary widely by country. Enforcement of extra charges seems to be random and rare, but is a possibility for the buyer upon delivery. Mercy Maud cannot be responsible for Customs fees should they be charged. I have to date had 4 customer reports of customs fees being charged in UK and 1 in Germany.
US rates apply to the contiguous 48 states. Should you wish your purchase to be delivered elsewhere in the US, please contact me prior to your order for possible additional postage rates. If you wish to purchase insurance, confirmed delivery, or other services, please contact me prior to your order. If you wish to purchase more than one item, please contact me and I will gladly combine the order to reduce the shipping charge.
Items are well packed but I cannot guarantee against breakage or damage in handling during shipping. Fragile collectibles will be professionally packaged and shipped insured. This is stated in the item's description if applicable.
I will ship within a week or less of payment received. Most items will be shipped the next day. Should there be a delay, I will contact you. ****PLEASE NOTE: During the winter months shipping will likely be once or twice a week as my travel schedule and road conditions allow. Should there be a delay do to extreme weather, I will contact you with an update.
I accept payment through PayPal. Major credit cards are accepted through Etsy 'Direct Checkout'.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 2 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Please choose carefully. I am happy to answer any questions through Etsy conversations and will obtain as much information as possible to help you make a decision to meet your needs. Each item is realistically and honestly described, flaws and all, and priced accordingly. I want you to make an informed purchase and love it!
If you change your mind and wish to cancel your order I will attempt to accommodate and issue a refund unless the shipping tag has been purchased or order shipped.
All sales of items $50.00 and less are final.
For clothing priced above $50.00 - I will work with you to arrange a return if the item absolutely does not fit. Buyer will pay shipping in both directions and my seller fees.
I can guarantee all of the items are stored in a smoke free, pet free home. I am the original owner of many items and am happy to answer questions. Many of my items are photographed with props. These are not included with your purchase unless listed in the item description. The color photo does not always depict the item color accurately. If there is much variation I will note in item description.