Orders are always sent within 3 to 5 days, though I am usually able to send your order in 1 or 2 days! International customers are responsible for any customs fees, vat fees, or any other additional fees in order to receive your product. There is no insurance or confimation for international orders.
Please pay upon purchase with Etsy Checkout or PayPal
Returns & exchanges
I want you to be happy! So, if you are unhappy with your item, please return it - unused and in it's original packaging within 2 weeks of receiving the item and I will refund the purchase price of the item. Shipping is at your expense. I do my best to describe the item, it's features and colors; however please keep in mind that colors can be subjective and vary depending on your computer monitor.
Occasionally it is necessary to substitute items for one reason or another, we do our best to substitute with a similar item and value. If you are unhappy with the substitution we refund the item and shipping when returned.
Sometimes it is hard to visualize bead sizes in millimeters so here is a converter that can help calculate mm's to inches. https://www.google.com/#q=mm+to+inches Or, you can find a conversion chart here: http://infinityline.net/conversion.htm Examples: 1/8 inch = 3.18 mm 1/4 inch = 6.35 mm 1/2 inch = 12.7 mm 3/4 inch = 19 mm 1 inch = 25.4