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Shipping & policies
I ship with delivery confirmation on all items. Insurance is automatically provided in items over $50. I prefer to ship 9tems over $100 with signature confirmation. I understand this is not possible for some people. Please let me know if you don't prefer to have signature confirmation.
I ship Monday-Friday except on Federal holidays and Holy Days of Obligation.
INTERNATIONAL SHIPMENT: PLEASE NOTE: If you want your item insured and tracked you will have to follow the link to the listing here and check out. I am NOT responsible for international shipping/delivery issues if you do not pay the extra fee. NO EXCEPTIONS.
Please allow 10-14 days for your item to ship (not including Sundays). Most items in my shop are made to order. While I try and get orders out in as timely a manner as possible making a rosary that is wire wrapped is time consuming. The wire on each bead is touched at least 16 times by as many as 6 different tools. I am a one woman rosary making business so I ask for your patience as I make your custom piece. Please know, too, that I pray for the recipients of my pieces as I work on them!
Returns & exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
If there is any difficulty with your item please contact me immediately upon receipt. If the buyer wants to return their item it may be returned within 7 days in its original condition and original packing. Buyer pays return shipping. If there is a defect I will pay for return shipping, repair it and send it back out.
All items are covered, for a one year period, against any breakage (with normal use) and will be repaired free of charge.
There will be no refunds for custom orders. Please see my shop policy: Additional Information for details about custom orders.
SPECIAL ORDERS: I will do special orders on a limited basis. If you know exactly what you want i.e., you would like bead (b) instead of bead (a) on a rosary or chaplet, then there will be no charge for your special order. Any special orders which a piece is designed from scratch will be charged a 35% design fee with a $30 deposit.
Some items might have slight alterations including bead caps, accent beads and connector beads based on availability. Additionally, PLEASE NOTE, there will be variance in beads as no two beads are alike on a strand and beads sometimes vary from batch to batch so there might be slight variation from that which is pictured.