I recycle packaging when possible. Please let me know if you'd like new packaging. Gift packaging is available upon request and for an extra fee. :)
I ship to ETSY addresses. Please make sure your Etsy address matches your paypal address or let me know which address you'd like your items shipped to in the "message to seller" box. :)
Shipping charges listed are for First Class Shipping. If you would like faster shipping, please convo me before purchasing!
I now ship all packages - domestic and international with insurance. International packages still do not have tracking on them. International customers buy at THEIR OWN risk. International customers are responsible for any customs charges. It is ILLEGAL for me to mark your package as a "gift". All international packages are marked as merchandise.
Because of a recent issue, I will not be combining shipping on multiple orders. If you want to save on shipping, make sure all items you are wanting to purchase are in your cart before checkout. If an item doesn't show the quantity you are wanting - message me for availability BEFORE purchasing. Thanks!
I accept and prefer paypal as payment but I will also accept concealed cash or check. Please note that this will take more time as I need to wait for your payment and if you're sending a check I need to wait for it to clear. Please make all checks out to Sarah Fentz.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
You may return any unwanted items within 1 WEEK of receiving the item. Item must be returned in original condition. Only the purchase price will be refunded. Orders over $100 are final sale.
I am convo friendly and open to reasonable trades and negotiations. I will also combine shipping with purchases made in my other stores. Just convo me. :)