Please make sure that you have the correct, confirmed address for shipping. I use the address that you have on file with your payment processor. I normally use USPS, but can also ship via FedEx or UPS upon request. Costs are often higher with these services. I will ship 1st class, or parcel select to save $$$ for you. If you prefer priority, please contact me for a shipping quote. International shipping is fine, and I ship all over the world. Please contact me for shipping quote, before you buy. All VAT or customs taxes, on intl. orders, are the responsibility of the buyer. I normally ship within 48 hours, but some items require special packaging or handling, or custom items can take a bit longer. Please be patient. All items are insured, and most carry delivery confirmation. I cannot control the USPS, so please allow ample time for delivery. International customs fees are the responsibility of the buyer. I will always combine items for shipping whenever possible.
I welcome Etsy gift cards, credit card payments, money orders, and checks. Paypal is also available on request. Please contact me asap after sale is complete. I will allow 1 week for you to pay, if you notify me of your intent.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I will accept a refund for cost of item, minus shipping cost, ONLY on return of my item in same condition as when it left me. Buyers pay return shipping. Please return within 21 days of receipt of the item for refunds. If I have misrepresented the item, I will refund all shipping costs as well. PLEASE ask important questions about condition, size, color etc., before you click to buy.
Some items are custom made, or require special handling. I work as quickly as possible, but please allow time to ship your item in good condition, and packed safely. I will be glad to discuss wholesale orders, particularly on art prints. I also do matting, and will do my best to honor your requests, depending upon availability of supplies.