I ship worldwide, usually within 1 to 3 business. If I know there will be a delay, I will announce it on my shop home page.
I package all patterns in plastic sleeves and usually use cardstock or backing boards for reinforcement. I use Etsy's shipping tool so you will be notified once your shipping label is generated and a tracking number has been assigned. I will never use a shipping method that requires a signature for delivery unless you specifically ask for one.
I accept Pay Pal and major credit cards via Etsy's Direct Checkout system.
Returns & exchanges
I will issue a full refund for any pattern that is not as described in the listing. If you find that the pattern is simply not to your liking or was ordered in error, I will accept returns but you will pay postage both ways.