We ship via USPS. We ship internationally but additional shipping charges apply. Please allow up to 2 weeks post receipt of payment for your order to ship.
Standard shipping within US: 2-9 days to reach destination with no insurance. Express shipping within US: 1-4 business days to reach destination with insurance.
Both methods come with tracking number, express shipping also include $100 of insurance and shipped via priority mail. Standard shipping does not include insurance, it is highly recommended to purchase insurance to ensure your package arrives safely. We unfortunately cannot be hold responsible for items broken during transit.
We ship via first class/stamps for extra pages & supplies. We typically ship out our Modern Baby Book 1-2 weeks post purchase ( we hand make each one!).
International orders will be shipped via the most cost effective way. Shipping times vary depending on location. Customer is responsible for all applicable taxes and duties.
We accept Etsy giftcards, credit card payment, Paypal (visa, mastercard, discover，american express) and checks (e-checks or in the mail.)
Please allow 7-15 business days for the check to clear before we ship out your order.
Returns & exchanges
We must be notified within 7 days of receiving your order if you would like to proceed with a refund. Items must be unused and in original packaging. Shipping costs are not refundable. Customer is responsible for shipping the returned items back to us, our main office is located in Canada. A 10% restocking fee will be deducted from the refund amount, A full refund minus shipping cost and restocking fee will be credited within 7 business days once we receive the package.
We take pride to ensure that all of our products are perfect, if you have received a defective product please contact us ASAP. Please email info [!at] ourstorypaperco.com.
All of our books are handmade with love in Canada.
We are constantly improving our services and range of products that we offer. If you have any comments or even just to hi, give us a shout! We are on facebook, twitter and instagram @ourstorypaperco. Tag us @ourstorypaperco with photos of your Modern Baby Book in your nursery or with your beautiful baby! xoxo
Thank you for supporting small businesses like us! <3