Your jewelry will be shipped USPS First Class, once payment clears.
All items are make-to-order, please allow 1-2 business days for items to be shipped after received payment. But large orders such as $500+ may take a longer period of time to process. Ship Monday - Friday.
Shipping costs include etsy transaction fee & paypal transaction fee.
* Shipping and Handling and Cost
U.S. shipping normally takes 3 ~ 5 business days. Once it has shipped it is no longer in my hands so shipping times may vary. USPS delivery may delay during holidays.
-via USPS first class mail: $2.00 for first item and $0.30 for each additional item (each Lot) and orders processed within 3 business days.
-via USPS Priority mail: first class mail cost + extra $4 and orders processed within 1-2 business days.
* For all other options for domestic orders such as insurance / express mail, please convo me for details.
* INTERNATIONAL ORDERS:
Priority insternational mail is available. Price is from $25. Orders are processed within 3 business days. International orders usually take 6-10 business days to arrive and unsurance inclueded. And you can request first class mail (from $4.5) takes 2~3 weeks with no tracking number, insurance. and NOTE: may take up to 45 days. If you don't agree to this, Please don't make a purchase. If you don't mind take this a risk, please let me know.
There is no tracking number for international orders, unless you are purchasing EMS-Express mail and Priority mail.
International. Any customs duties, taxes, fees, etc that are charged upon delivery are your responsibility and are not reflected in my shipping charges. All international orders are shipped via USPS first class international, If you wish delivery confirmation number please request in message to the seller Priority Mail International (starting at $14) as it provides that service.
I can not accept responsibility for parcels lost in transit, insurance is available for an extra fee upon request and is recommended.
PAYMENT Credit card (VISA, MASTER, American Express, Discover) Paypal accepted.
Paypal is accepted for payment, but you do not need a Paypal account. You can pay with any major credit or debit card .
If you are new to Etsy please check this Etsy payment guide: http://www.etsy.com/help/article/339
Returns & exchanges
Refunds and Exchanges I want every customer to be a happy customer! If you are not completely satisfied with your purchase please contact me via Etsy convo system. Returns may be made within 5 days of receipt of your package. The item must be returned in it's original condition and unused. I will exchange/refund the merchandise once it is returned to me. The customer is responsible for return shipping. I also reserve the right to refuse a return/exchange for any reason. Please contact me before leaving feedback so I can do my best to make sure you have a positive experience. Thanks!
For Exchange Customer must contact us within 5 days of receiving your purchase, and return the package within 2 weeks in original condition at their expense. And customer needs to pay re-shipping fee.
Return address Bijou Supply 5685 Elsinore Ave Buena Park CA 90621
*** CHAINS & WIRES are FINAL SALE
No return items will be accepted without prior approval.
I'm not responsible for lost orders while en route and in the care of the USPS. Insurance available.
PLEASE NOTE: I use delivery confirmation on all domestic packages. If it scans as delivered, I do not provide refunds. Once it leaves my hands at the Post Office with the delivery confirmation label on it, I am not responsible for the item or items