Please refer to the turnaround listed for the shipping within your item listing. Normally items ship withing 3-5 days unless it is a busy season, but the shipping turnaround is kept updated based on the current orders.
Payment should be made when your order is placed. If you are using the money order option, payment must be received within two weeks of purchase request.
Returns & exchanges
Refunds are not available for personalized items. However, if there is an issue with your item, we strive to make sure you are 100% happy with the end product.