I will ship your order within 48hrs. (2-5 days) normal delivery, U.S. I ship Monday thur Friday.
Domestic orders are shipped USPS First Class - you will receive a tracking number.
International orders will be shipped USPS First Class - there are NO tracking number for internation orders. Once your order is mailed, I am NO longer responsible, if your package DOES NOT arrive. I will not refund or replace. I also have NO control over have long it could take (1-8wks). Buyer is responsible for any customs and duty fees.
We accept PayPal.
Payment is due at time of order.
PLEASE MAKE SURE YOUR ADDRESS IS THE SAME ON ETSY AS YOUR PAYPAL Account.. If your order is shipped to the wrong address, I am NOT responsible. I will not reship order, so always CHECK the address. Thank You for your understanding.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
ALL SALES ARE FINAL.
If you have a problem with your order PLEASE contact me. Your satisfaction is very important.
I purchase directly from the manufacturer. PLEASE BE AWARE THE METAL FINDINGS (charms) CAN BREAK IF YOU BEND THEM.
If you have a defective product - email a picture, or return it (at your cost) and I will gladly send you a new one with your NEXT order. I do my best to check pieces for obvious faults, but may miss one here and there. If you are unhappy - PLEASE contact me and I will find a solution. I want you to be happy and come back often for your supplies.