Kits include PDF instructions and one yarn needle for designs in the ojo border, as well as sticks for one 8-sided, 18-inch Ojo de Dios. This is for people who have their own supply of yarn, but want the sticks, the yarn needle and the PDF instructions. We'll send the PDF file by messenger within a day of purchase.
Other size kits are available by special request, or can be found in the INSTRUCTIONS AND KITS section of the shop. Kits are sent by USPS 1st class mail and are usually shipped within 2 business days of ordering.
Packaging: We are very earth conscious and strive to re-use packaging material where we can and/or use a minimal amount of packaging. Every box is custom made to fit your order. Large mandalas (36+ inches in diameter) require custom wood boxes. Shipping charges will be assessed at checkout and vary based on size.
Domestic Shipping (U.S. only): Shipment is by USPS Priority, FedEx, or UPS. We usually ship by USPS Priority Mail, or UPS. If you have special considerations for shipping to your location, please let us know.
International Shipping: Kits and Ojos sent internationally are usually sent USPS First Class. The length of time for a package to reach you can sometimes not be easily determined. International orders have been held by customs for as much as 2 months. If you have special considerations for shipping to your location, please let us know. International orders may be subject to duties or tariffs. These will be collected by the destination country's customs office and payment will be the responsibility of the customer. Refused shipments will be treated as an abandoned order and credits will not be issued.
Payment is per Etsy guidelines and is due upon ordering.
Returns & exchanges
Any ojo can be returned, for a full refund, no questions asked, within 10 days of receiving. The buyer must, however, pay return postage.
No two mandalas we make are ever exactly alike, and a custom order based on a previously sold ojo will be inspired by that previous ojo, but not an exact copy. Any suggestions for changes or customization are welcome. Feel free to look through ojos that we have sold in the past for examples, as well as the ojos we list as custom orders.