Your files will be available to download once payment is confirmed. Here's how.
- At this time we are only accepting payment through Pay Pal.
Returns & exchanges
- E patterns, pattern packets by mail and books are final sales and non-returnable. If a pattern packet or book arrives damaged, a replacement will be sent promptly.
- Wood surfaces are eligible for return and refund within 14 days of receiving the item. Please send me a convo to inform me of any return first, so that I can be aware of it. Customer must pay all return postage fees. Original shipping fees are not refundable.
- If you should receive a damaged item, please snap a clear picture of the damaged item and attach it to a convo or email it to me at: email@example.com and I will refund the full purchase price of the item (excluding original shipping fees) or send you a replacement. Please do not return the damaged item.
- All designs are copyrighted however, you may create these projects for fun or for personal profit, (i.e. at local craft shows and on the internet). Although, if shown on the internet, please give me credit for the design in your description.
- You may NOT re-sell any PDF files, nor make copies for re-sale or to give away.
- You may not mass-produce the products made from these patterns without a licensing agreement from Cyndi Combs.
- Please feel free to contact me at anytime with your questions.